Ordering & payment

You can place your order on our website and pay using credit/debit cards or other payment methods specified on the website. Prices are subject to change without notice. All orders are subject to acceptance by NewbieWed, and we reserve the right to refuse any order for any reason. When ordering personalised items, please take extra care with the printable input provided. We will print the input exactly as provided and will not be responsible for any misrepresentation due to errors in the input provided. It is the buyer’s responsibility to ensure that the input is accurate and free of errors before submitting an order.

Shipping & delivery

Shipping costs will be calculated and displayed at checkout. Delivery times may vary depending on the shipping method selected and the destination address. We partner with print-on-demand services to produce our personalised items. While we try our best to ensure prompt delivery, delays in production are not always within our control. Please take this into account when making a purchase, and note that personalised items may take longer to be delivered. We cannot be held responsible for any delays caused by third-party shipping companies or unforeseen circumstances.

Returns & exchanges

We very much hope that you will be delighted with any product(s) you order from us if not you can return non-personalised items within 14 days of delivery, provided that the items are in their original condition and packaging. Refunds will be processed within 14 days of us receiving the returned item(s).

FAQs

General

We aim to process all order within 48hrs. If you have ordered a personalised item, our art working team will be sure to add that little magic touch as soon as possible. Please allow for additional time for personalised items as each product is made to order. 

We very much hope that you will be delighted with any purchase made. If this isn’t the case you can return non-personalised items within 14 days of delivery, provided that the items are in their original condition and packaging. Unfortunately we are not able to accept the returns for any personalised items. Refunds will be processed within 14 days of us receiving the returned item(s).

Once your order has been completed by our art working team (if required) it will be then be processed for delivery. Once this has been completed your tracking number will be created for delivery and available to view in your newbiewed.com account.

Personalised products

We aim to process all order within 48hrs. If you have ordered a personalised item, our art working team will be sure to add that little magic touch as soon as possible. Please allow for additional time for personalised items as each product is made to order. 

We very much hope that you will be delighted with any purchase made. If this isn’t the case you can return non-personalised items within 14 days of delivery, provided that the items are in their original condition and packaging. Unfortunately we are not able to accept the returns for any personalised items. Refunds will be processed within 14 days of us receiving the returned item(s).

Once your order has been completed by our art working team (if required) it will be then be processed for delivery. Once this has been completed your tracking number will be created for delivery and available to view in your newbiewed.com account.